Logistics & Supply Chain

How Redwood Logistics cut invoice errors by 32% and improved compliance accuracy with Vectura

$1.3M

Annual cost savings from reduced billing errors

95%

Compliance accuracy across all shipping documentation

About

Redwood Logistics is a leading supply chain solutions provider helping global brands streamline freight, warehousing, and last-mile delivery. With operations in over 15 countries and thousands of shipments moving daily, Redwood combines technology and logistics expertise to deliver reliable, cost-effective solutions to its clients.

Industry

Logistics & Supply Chain

Company size

5,000 – 10,000 employees

Founded

2001

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“Before Vectura, we were constantly battling errors across invoices and shipping docs. It wasn’t just time-consuming — it was costing us millions in corrections, penalties, and strained client relationships.”

James Thornton

Chief Executive Officer

The Company

Complex operations, mounting risks

Operating a global logistics network comes with inherent complexity. Each day, Redwood’s finance and operations teams had to reconcile thousands of invoices and approvals from different carriers, warehouses, and clients. Every region had its own reporting requirements, creating a fragmented financial picture.

As shipment volumes increased, so did the risk of errors. Inaccurate invoices led to costly disputes, and late compliance filings exposed the company to regulatory fines. Redwood’s leadership realized that manual processes were not only slowing the business down but also eroding margins and jeopardizing client trust.

The Challenge

Struggling to stay ahead of inefficiencies

Despite a strong finance team, Redwood relied heavily on spreadsheets, email threads, and manual checks. Approval cycles often stretched across days, sometimes weeks, as documents were routed between departments and regional offices. Invoices were frequently mismatched with shipping records, and compliance officers spent countless hours verifying paperwork instead of focusing on process improvements.

The inefficiencies came with a cost. Finance staff reported spending up to 40% of their time reconciling errors instead of analyzing trends. Operations teams grew frustrated with delays, while executives lacked real-time visibility into cash flow and departmental budgets. Redwood knew that continuing down this path meant escalating costs, missed deadlines, and weakened client relationships.

“We had talented people, but they were drowning in manual work — chasing down paperwork instead of focusing on optimizing our supply chain.”

Laura Kim

VP of Finance

The Solution

A smarter way to manage logistics finances

Redwood partnered with Vectura to modernize its financial infrastructure and reduce the complexity of managing global operations. By implementing automated spend approvals, unified reporting dashboards, and real-time compliance tracking, Redwood gained a central system that connected finance, operations, and compliance teams.

Approval workflows that once took days now move in hours, with standardized processes applied consistently across all regions. Invoice matching is automated, reducing errors before they escalate into disputes. Compliance officers can access real-time data, ensuring every shipment meets regulatory requirements without manual back-and-forth.

For the first time, Redwood’s leadership had a single source of truth for its finances, enabling faster, more confident decision-making. The company could redirect its focus from fixing mistakes to pursuing growth opportunities and strengthening client partnerships.

The Results

Driving measurable impact

The impact of Vectura was immediate and measurable. Within the first year, Redwood reduced invoice errors by 42%, saving $1.8M in unnecessary costs. Compliance accuracy reached 95%, dramatically lowering the risk of fines and penalties across its international operations.

Finance staff now dedicate their time to analysis and strategy rather than reconciliation, and operations teams experience smoother handoffs with fewer bottlenecks. Executives benefit from real-time visibility into spending across every region, making it possible to identify trends, anticipate risks, and allocate resources more effectively.

Most importantly, Redwood regained the trust of its clients. By reducing errors and delays, the company reinforced its reputation as a reliable logistics partner capable of handling complex global supply chains with precision.

“With Vectura, we’re no longer chasing errors — we’re leading with accuracy and efficiency. It’s given us the financial control to grow without adding unnecessary complexity.”

James Thornton

Chief Executive Officer

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